Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help section incorporated into CatsAcreFarm Hosting Services’s Site Control Panel offers a selection of help articles and commonly asked questions. Aimed at solving any common issue that you may encounter, they are compiled by our support team of skillful techs.

  • Top quality support service

  • Educational Video Clips

  • For those of you who’d rather discover how to troubleshoot a regularly encountered problem by watching an instructional video clip, we have added a selection of video tutorials to our Site Control Panel. All the videos are short and simple to follow. They offer you visual presentations of various site administration procedures.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 support service with a 60–minute response time guarantee. Our team of trained customer service technicians will be online for you to respond to all the inquiries that you could have. During non–peak times, an answer will be supplied within just twenty minutes.