Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering quality support in good time is our top priority, so that we back up each website hosting plans plan with a 1–hour ticket solution warranty. As you send a ticket or post an e–mail, our client support staff will do their best to provide the most acceptable remedy for your case and to give you information promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is delivered by a team of qualified techs that are ready to answer your question quickly. You can easily get in touch with the tech support team team by launching a support ticket from your Site Control Panel or by posting us an email. On working days, you can also contact us on the telephone or take advantage of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require support while performing tasks within the Control Panel, you can always simply click the Help key and find your problem in the listing of posts that will pop up. We have as well turned a lot of the posts into video lessons. The collection of videos will come up if you choose the Videos option located in the top right angle.