Website Migration
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Q: What does the website migration service involve? Will my web site be safe?
A: The website migration service that we are offering is free of cost (within a certain limit). We’ll transfer your web site(s) to our top–of–the–line cloud hosting platform without you needing to do anything. We know from personal experience that swapping web hosting providers can lead to lost data and unwanted network downtime. This is why we will perform all that for you for free!We’ve got proficient administrators whose main task is to make certain that your website performs precisely as it did on your old hosting platform. The administrators are experts in migrating custom–built websites, as well as websites that are based upon famous scripts like WordPress and Joomla™.
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Q: How long will the web site migration process take?
A: We strive to accomplish all website migrations ASAP. Still, we do not have a fixed time frame for website migrations. There are various things that you have to take into account – the actual size of your web site and the workload of our web site migration staff, etc. We constantly strive to implement each migration in less than 48 hours. With less sizeable websites, our staff typically manages to finish in under 24 hours.
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Q: Do you need something from me before you start transferring my web site?
A: We’ll require the login information for your old hosting provider’s Control Panel and the site’s name (domain name).
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Q: The login details for my hosting account are sensitive. How can I trust you?
A: Customer privacy is one of our main responsibilities – that’s why, both our payment page and our CP login page are protected with enterprise–class digital certificates. We use security measures, which include, but are not limited to: physical, electronic and managerial procedures to secure the data that we collect on the web. And we’ve also got a detailed and rigorous Privacy Policy, which outlines the types of information that we collect.
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Q: Will my web site be unavailable during the transfer?
A: Your site will work just like it did before with your previous web hosting provider. When we have completed the transfer, your site will be configured to work on our system and we’ll ask you to preview it. If everything is working properly, all you will have to do is modify the name server records corresponding to your domain name. Your web site will be migrated to us without any downtime.
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Q: Will my old web hosting provider find out that I am leaving them?
A: While we move your website content, your web hosting provider will not be aware of the transfer at all. We will never contact them in any way.
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Q: Which hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–powered web hosting platform as long as we can access the Control Panel and there is FTP access available.The only sites that we’re unable to transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.